FAQ

After you downloaded Poppinz from the App or Play store, enter your email address and a password you like to use. Then click on "Sign up".

You will receive an email from us to verify your email address. Please click on the link provided in our email. If you didn’t receive an email, please check your spam folder or check if your email address is correct.

After you verified your email address, you can now login to Poppinz.

On the sign-in screen, click on "Forgot password" and enter your email address. You will receive an email with a link to reset your password.

In the Menu, go to Family profile and click on "Invite". Enter the name of your family member and the email address. Due to security reasons, every family member needs to have their own email address and passwords.

An email will be sent to your invited family member. The email contains an activation code. To join your family account, there are two options:

• On the "Sign in" screen, click on "I have invitation code" at the bottom of the screen. Enter email address, a password and code, and click on Continue. The family member is now added to your family account.
• If your family member has an own account already, simply go to the Menu, click on "Join Family", enter activation code mentioned in the email we sent, and click on "Continue". Your family member is now connected to your account and can easily switch between family accounts by click on the family name in the Menu.

Each user has their own profile and can take or upload a user profile image. This user profile image will be used as avatar for lists and events if assigned to it.

In the family profile you can enter/change your family name, upload your family picture and invite or manager your family members.

To import contacts from your phone, please go to the Menu and click on Import Contacts. Select the contacts you like to have imported and click on Done. If available, the name, description, phone number, email address and address will be imported to your Poppinz contacts. You can now access all this information from the contacts tab, and all your family members are able to see them too.

With Poppinz you can create any kind of lists, like shopping lists, to-do lists, chores, etc. Any list can have a due date and can be assigned to one or more family members.

To create a list, simply click on the + icon in the top right corner. Enter a title of your list and add as many items as you like.

To add a due date or assign the list to your family members, please click on the icon in the top right corner. Enter a due date and select one or more family members.

To view and manage your list, please click on the list in the Lists overview. You can mark items as completed or add/change items, due dates, or assignees.

Please go to the Calendar tab and click on the + icon in the top right corner. You can now enter a title of your event or appointment.

To enter a location, click on the Select location field. You can now add a location from your contacts by simply entering the contact name. Once you click on the contact name, the address (if available) will be used automatically as location address.

Or just enter the address in the search field and click on the field below the search field. The entered address will be used as location.

You can define the date, start and end time of your event or appointment by click opening the dialog boxes.

If it is a reoccurring event or appointment, simply open the Repeat dialog. You can repeat the event daily, every week, every 2 weeks, every month or every year. You can also select an end date for your repeating events.

To select family members as attendees for your event or appointment, please open the Attendees dialog and select your family members.

Once you entered all your necessary data for your event, please click on Save in the top right corner.

If you assign a list or an event/appointment to one or more of your family members, a push notification will be sent out to those users.